Contact us
- Email: info@smart-lic.com
- Phone: (347) 527-1760
- In store: 37-42 30th St, Long Island City, NY 11101 — open daily 10AM–8PM
Common questions
How do I earn points?
Show the member pass (QR code) on the Rewards tab at checkout. Our staff scan it or look you up by phone or email, then record your eligible purchase — points appear in the app right away.
How do I redeem a reward?
Pick a reward in the app, then ask at the register. Staff confirm your balance and apply the reward on the spot.
I didn't get my verification code.
Codes can take up to a minute. Tap "Send a new code" if it doesn't arrive, or sign in with email instead. Still stuck? Email or call us.
How do I delete my account?
In the app, open Account → Delete account. This permanently removes your profile, points, and history. You can also email us and we'll delete it for you.
Privacy
See our privacy policy for what the app collects and how it's used.