Agreement
These terms govern your use of the SMART LIC loyalty app and the related services we provide at 37-42 30th St, Long Island City, NY 11101. By creating an account or using the app, you agree to these terms. If you do not agree, please don't use the app.
Your loyalty account
- You're responsible for the phone number and email you provide and for keeping access to your account secure.
- Points are earned and redeemed at our discretion for eligible store and restaurant purchases recorded by our staff. Points have no cash value, can't be exchanged for cash, and may expire or be adjusted to correct errors or misuse.
- Rewards and promotions are offered while supplies last and may change or end at any time.
- You can delete your account at any time in the app under Account → Delete account. Deletion is permanent and removes your profile and loyalty history.
SMS text message terms
SMART LIC uses text messages (SMS) only to verify your phone number when you sign up for or sign in to your loyalty account.
- Program. SMART LIC account verification (one-time passcodes).
- What to expect. When you enter your mobile number in the SMART LIC app and request a code, we send you a one-time verification code by SMS to confirm the number is yours.
- Message frequency. Messages are sent only when you request a code (for example, at sign-up or sign-in). This is not a subscription or recurring program, and we do not send marketing or promotional text messages.
- Cost. Message and data rates may apply, depending on your mobile carrier and plan.
- Help. For help, reply HELP, email info@smart-lic.com, or call (347) 527-1760.
- Opt out. You can opt out at any time by replying STOP. Because codes are only sent when you ask for one, stopping texts won't affect your existing account, but you may no longer be able to verify by phone.
- Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Acceptable use
Please use the app only for your own personal, lawful use. Don't attempt to disrupt the service, access other members' accounts, or use the loyalty program fraudulently. We may suspend or close accounts that violate these terms.
No warranty & liability
The app and loyalty program are provided "as is." To the fullest extent permitted by law, SMART LIC is not liable for indirect or incidental damages arising from your use of the app, interruptions in service, or lost points caused by errors or events outside our reasonable control.
Changes & contact
We may update these terms from time to time; we'll post changes here and update the effective date above. See our Privacy Policy for how we handle your information. Questions? Contact us at info@smart-lic.com, call (347) 527-1760, or visit us at 37-42 30th St, Long Island City, NY 11101.